FAQ
Your security comes first. Cat Black protects your account and assets with bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to strict financial regulations in GB and complete regular audits. Your funds are insured against unauthorised access, so you can use the trading platform with confidence.
Not at all. Cat Black is built with beginners in mind:
- Step-by-step guides and 24/7 customer support
- Risk-free demo account to practise with virtual funds
- Automated tools that handle the heavy lifting for you
- Start with a small amount (from just 250) and build your skills as you trade.
Withdrawals to bank cards are usually processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are generally completed in under 30 minutes. Please note that processing times can vary depending on your bank and your verification status.
We generate revenue through premium features and volume-based partnerships with exchanges, not by charging user fees. There are no hidden costs — you’ll always see the exact transaction amount before you confirm.
Yes — Cat Black is available in most countries worldwide (98+ and counting). During registration, simply select your country to confirm availability and view localised payment options. We comply with all applicable local regulations to help ensure your trading remains safe and legal on our trading platform.
Crypto investing made simple for beginners. Cat Black offers:
- AI-powered recommendations - Receive tailored coin suggestions based on your risk profile
- Ready-made portfolios – expertly curated bundles (e.g. ‘Starter Pack’, ‘DeFi Bundle’)
- Live market signals - Real-time buy/sell alerts for leading cryptocurrencies
In addition, our interactive tutorial helps you build your knowledge as you invest.
24/7 support is available via live chat and email at support@testprodsource82-2.best. For urgent issues, the average response time is under 15 minutes.
Cryptocurrency is legal in most jurisdictions, and Cat Black operates in full compliance with applicable local regulations. Here’s what you need to know:
1. Licensed Service
- Registered with FinCEN, the FCA and CySEC
- Regular independent audits carried out by accredited firms
2. Country-Specific Rules
- Automatic geo-compliance: Our platform automatically adapts to the laws and regulations in your country
- KYC verification is required where legally mandated
3. Your Funds Are Safeguarded
- Bank-level security (the same protection as your online banking)
- 95% of assets are stored offline in cold storage
Please visit our Compliance page to check your country’s status, or contact Support for further details.
You can easily fund your account using:
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA, SWIFT – 0% fees)
- PayPal (instant processing)
2. Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT – 0% fees)
- QR code scanning for mobile wallets
Deposits are credited in under 10 minutes. View all available options in your account dashboard.
Crypto support
Customer Support & Help
For all enquiries, please contact our partner broker directly. If you don’t yet have an account with one of our trusted brokerage partners, let us know and we’ll help you get started. If you encounter any issues with your trading partner’s support, please reach out to us and we’ll work with them to resolve the matter.
Support Hours
Our support team is available 24/7 to help with any questions or concerns. We’re committed to providing prompt, effective assistance, so your trading experience remains smooth, secure, and successful.
24/7 Online Support
For all your questions and support needs.